Crypto FAQ

Unlock actionable crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions that drive exceptional results.

Your security is our top priority. At 盛隆链特, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We adhere to stringent financial regulations in Honk Kong and undergo regular audits. Funds are insured against unauthorised access, so you can trade with confidence.

Certainly not—盛隆链特 is designed for beginners:
  • Detailed guides and 24/7 support
  • Risk-free demo for practising with virtual funds
  • Automated tools that handle the heavy lifting for you
  • Start small (from just ) and build skills as you trade!

Bank card withdrawals are processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Actual processing times may vary based on your bank and verification status.

We generate revenue through premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden fees—you will always see the exact transaction amount before confirming.

Yes! 盛隆链特 is available in most countries worldwide (98+ and growing). Simply choose your country during registration to confirm availability and view localised payment options. We adhere to all local regulations to keep your trading safe and compliant.

We make crypto investing simple for new investors! 盛隆链特 offers:
  1. AI-driven recommendations - Receive tailored coin selections aligned with your risk profile
  2. Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
  3. Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Additionally, our interactive tutorial helps you learn while you invest!

24/7 support is available via live chat or email at info@shenglong-liante.com. Urgent issues typically receive a response within 15 minutes.

Yes, cryptocurrency is legal in most jurisdictions, and 盛隆链特 operates in full compliance with applicable local regulations. Here's what you need to know:
  1. Licensed Service
    • Registered with: [FinCEN, FCA, CySEC]
    • Independent firms conduct regular audits
  2. Country-Specific Rules
    • Automated geo-compliance: Our platform adapts to your country's regulations
    • KYC verification is required where mandated by law
  3. Your Funds Are Safeguarded
    • Bank-level security (like your online banking)
    • 95% of assets are held offline (cold storage)
Visit our Compliance page to check your country's status, or contact Support for details.
Easily add funds to your account using:
  1. Traditional Payments
    • Visa/Mastercard (2.9% fee)
    • Bank Transfers (SEPA, SWIFT – 0% fee)
    • PayPal (instant processing)
  2. Crypto Deposits
    • Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fee)
    • QR code scanning for mobile wallets
Deposits are credited in under 10 minutes! View all options in your account dashboard.

Crypto Support

Customer Service & Support

For all enquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, contact us and we’ll work to resolve them.

support

Support Hours

Our customer support team is available 24/7 without interruption. On rare occasions when immediate access is unavailable, rest assured our specialists will respond to your request as quickly as possible.

support

How may we assist?

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